Frequently Asked Questions

Our Website is serviced by Rivergy, Inc. (Web Piston) based in Tampa, Florida.  They have several programs in place that protect client databases from intrusion from outside sources.  They are diligent in maintaining the highest level of security.  Can we guarantee that no one will ever "hack" into their database? No we cannot.  No vendor can make that guarantee.  What we can guarantee is that every precaution is being taken to prevent intrusion.

Web Piston is a subsidiary of Rivergy, Inc.  This is the vendor we use to maintain our Website files.  They are based in Tampa, Florida.  While we design and maintain our Website in-house the files are stored on the Web Piston storage servers.

NO. Receiving emails and connecting to the PebbleCreek Singles Website does not precepitate SPAM.  SPAM is defined as "Unsolicated Bulk Mail".  Reputable website vendors, such as Rivergy, Inc., are adament about NOT allowing their subscribers to send out SPAM.

Rivergy, Inc. also monitors the number of individuals that are being sent an individual email.  If it is a high number of individuals their programs may indicate it as SPAM in the message description.  This is simply a warning to the receiver that it may or may not be considered SPAM.  We currently email information to over 160 singles.

For more information concerning SPAM you can visit "Webopedia".  www.webopedia.com/TERM/s/spam.html

NO.  Email addresses are maintained by the Web Administrator for the purpose of sending email to the membership.  The only published email addresses would be those on the Activity description forms.  Individuals on the Activity Committee use an alias; those not on the committee, have their actual personal email address listed.  Individuals can request removal of the email address in which case we would substitute their telephone number.

All safeguards possible will be maintained to protect email information.  All email sent by the officers of the PebbleCreek Singles Club will be sent using "bcc" (blind carbon copy).  This will prevent your email address from showing on emails that are sent to a group of individuals.

YES.  We understand the concerns of some members who would prefer that their email address NOT appear on our roster.  They simply need to advise the Secretary and it will be removed and noted for the future.  We do ask that those members who do not want their email address on the roster consider providing the Web Administrator with their email address for the sole purpose of providing them with electronic information about upcoming activities or other club information.

Anyone with a computer that has internet access.  The value of the Website is that potential new members can access the Website, get information and make a decision to join our organization.  The Robson sales staff advises potential new single buyers about our organization referring them to the Website.  So the Website is also a valuable recruiting tool to gain new members. 

The Website is updated weekly on Wednesday.  On a monthly basis new activities are added on the Friday preceding the monthly singles meeting.  Various other information/updates are published as required.

Any question, comment or request can be sent by using the Contact Us form.  Simply fill in the appropriate information and "submit" the form.  There are several "check off" boxes for specific information.  You can check as many of these as you require.  This contact form will be forwarded to the appropriate person(s) who will in turn provide you the information requested. 

If you want to direct a question/comment to a specific Board of Directors member you can click on their email address and send them an email.

Currently a full roster will be sent electronically in February starting in 2008 to each member who has paid their annual dues.  Thereafter a member would need to fill in a Contact Us form to receive an additional electronic copy.  Those individuals who do not have a computer can request a paper copy of the roster from the Secretary at the monthly meeting. 

Currently the minutes of our meeting are sent electronically after each meeting.  Hard copies are available from the Secretary at the next meeting. 

The PebbleCreek Singles Club maintains the following information regarding members:  Name, email address, telephone, address, unit/lot number, birthday (month/day), hometown and date joined.  This information is provided voluntarily by the member.

Additionally we do track information on who participated in sponsored activities.

We will send out an electronic form annually asking members to update their personal information.  A hard copy of this form will also be available for those members who do not have a computer.  During the year you can simply fill in a Contact Us form with any new or changed information.

It is the policy of the PebbleCreek Singles Club that under no conditions will we sell, distribute or otherwise provide any personal member information to a third party.  Only dues paying members will be provided a roster. 

The PebbleCreek Singles Club organization structure is based on a volunteer system.  We continually need individuals to volunteer to help plan activites, host activites, run for office or otherwise assist in the operation of the organization.  Please send us a Contact Us form to volunteer.

Go to the Activities Descriptions option on the main menu.  Scroll down on that page to the month of interest and click on the link.  This will bring up the available activities for that particular month.

The Activity Description pages are not an actual Website page.  These files are uploaded upon request.  The files usually contain a lot of information and take some moments to upload.  The amount of time is based on your internet connection and processer.  A dial-up connection usually takes the longest because it transmits smaller amounts of information at a time.  We also aupply an upload copy in PDF format.  PDF format should load much fater than a WEB format page.

The sign-up procedure is relatively simple.  After you have read about upcoming activities under the menu option Activity Descriptions you click on the menu option On Line sign-up.   The form is divided into individual months.  Scroll down to the activity(s) you want to sign up for and click on the button/box next to the appropriate information.  When you have finished scroll down to the bottom of the form and fill in your Name, email address and telephone number (this information is required) and click on the submit button.

NO.  You can go to the On Line Sign-up form as many times as needed.  Please keep previous on line confirmation sheets to ensure you do not sign up for an activity more then once. 

Without a computer an individual can have a friend sign them up on line.  The friend goes to the On Line sign-up form and fills in their Name and telephone number of their friend.  Scroll down and there is a spot to indicate the Name and telephone number for the person WITHOUT the computer. Scroll down and select the activity(s) for the person without the computer.  Scroll down and fill in YOUR name, email and telephone number and press the "submit" button.  DO NOT COMBINE SIGN UPS ON THE SAME FORM.  EACH FORM MUST BE FOR A SINGLE INDIVIDUAL.

The Activities Director will send you a confirmation form after you press the submit button. Remember that all sign-ups are contingent upon the Treasurer receiving payment by the specified due date.

Your name will be added to the Activity Description form when you sign up on line, at a monthly meeting, make payment or sign-up at the Eagles Nest slot.  Once your payment has been received your name is highlighted in "purple".  Please allow ample time after you have sent payment before checking the Activity Description form.  If you think your payment should have been received, and your name was not shaded, please contact the Treasurer using the Contact Us form or sending an email (treasurer@pebblecreeksingles.com).

Waiting lists are made available for certain activities.  If you sign up for an activity that is full, and there is a waiting list, you will automatically be put on the list.  If an activity is closed and a waiting list is provided you can use the On Line Sign-up form to indicate you want to be put on the list.

You will be informed of your status on the waiting list as the activity draws closer.

If you change your mind, and are not past the deadline, you can cancel a sign up by going back to the On Line Sign-up form.  Scroll down to the activity you wish to cancel and click the button next to the "cancel" option.  Scroll down and fill in your Name, email and telephone number and press the "submit" button.  You will receive a confirmation that the form was received by the Activities Director. 

Each activity description page is actually a replica of the sign up form.  This form indicates who has signed up and who has paid (name is shaded in purple if paid).  Click on the Activities Description option and call up the appropriate month. Once the file comes up simply scroll down to the activity you are interested in and check the sign up portion.

If you have an additional question please fill in a Contact Us form.  The appropriate individual will respond as soon as possible.